Last Updated: 11/04/2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have specific meanings defined below. These definitions apply equally whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Guestify.ai.
• Country: Refers to the United States.
• Cookies: Small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history among other uses.
• Device: Any device that can access the Service, such as a computer, cell phone, or digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals employed by the Company to facilitate the Service or analyze Service usage.
• Usage Data: Data collected automatically, generated either by the use of the Service or from the Service infrastructure itself (e.g., duration of a page visit).
• Website: Refers to Guestify.ai, accessible from https://guestify.ai/.
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information to contact or identify You. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This includes data such as Your Device’s IP address, browser type, browser version, pages of our Service that You visit, time and date of Your visit, time spent on pages, unique device identifiers, and diagnostic data.

When accessing the Service through a mobile device, we may also collect data such as mobile device type, unique ID, IP address, mobile OS, Internet browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity on Our Service and store certain information. Technologies We use include:

• Cookies or Browser Cookies: These are small files placed on Your Device. You can refuse all Cookies or instruct Your browser to indicate when a Cookie is sent. However, some features of our Service may not work without Cookies.
• Web Beacons: Some sections of our Service and emails may contain small electronic files known as web beacons (clear gifs, pixel tags, single-pixel gifs) that track user interactions and statistics.

Types of Cookies We Use

1. Necessary / Essential Cookies: Session Cookies to provide core services.
2. Acceptance Cookies: Persistent Cookies to confirm Cookie policy acceptance.
3. Functionality Cookies: Persistent Cookies for user preferences (e.g., login details).
4. Tracking and Performance Cookies: Persistent Cookies administered by third parties to track traffic.

Use of Your Personal Data

The Company may use Personal Data for purposes such as:

• Providing and maintaining our Service.
• Managing Your Account as a registered user.
• Performing contracts for products, items, or services purchased.
• Contacting You by email, phone, SMS, or app notifications.
• Providing news, special offers, and similar information (unless You opt out).
• Attending to Your requests.
• Evaluating or conducting business transfers, like mergers.
• Conducting analytics and improving our Service, products, and user experience.

Sharing Your Personal Data

We may share Your information in the following situations:

• Service Providers: For processing payments, contacting You, and analyzing Service usage.
• Business Transfers: In case of mergers, sales, or financing.
• Affiliates: Our affiliates, such as parent companies or subsidiaries.
• Business Partners: For co-offering products or services.
• Other Users: When interacting in public areas.
• With Your Consent: For any other purpose with Your permission.

Retention of Your Personal Data

We will retain Your Personal Data only as long as necessary for the purposes stated in this Privacy Policy or as required by law. Usage Data may be retained for shorter periods unless needed for security or functionality improvements.

Data Deletion Requests

You have the right to request deletion of Your account and associated data at any time. To request this:

• Submit a Request: Contact us at support@guestify.ai with account details.
• Verification: We may verify Your identity to protect Your account.
• Processing Time: Requests will be processed within 30 days, with confirmation upon data deletion or anonymization.

Security of Your Personal Data

We strive to use commercially acceptable means to protect Your Personal Data, though no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not for individuals under 13. If we become aware of collecting information from a child under 13, we will take steps to delete that data.

Links to Other Websites

Our Service may contain links to other websites not operated by Us. We advise reviewing the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes are posted here with an updated “Last updated” date and, if significant, notification via email or prominent notice on Our Service.

Contact Us

If You have questions about this Privacy Policy, You can contact us:

By email: support@guestify.ai

By visiting this page on our website: https://guestify.ai/contact/